Guna Cipta Sinergi
Repair • Maintenance • Upgrades
Our Call Center operates 24/7 to support customer needs, ensuring fast response, ticketing, and issue escalation for ATM and IT services. With dedicated staff and reliable systems, we provide continuous communication to keep operations running smoothly.
Providing customer communication channels and service request handling with efficiency and professionalism.
Assisting customers with inquiries, troubleshooting guidance, and initial resolution for technical issues.
Logging service requests, managing escalation processes, and tracking resolution progress for accountability.
Integrating with monitoring systems to proactively detect problems and notify engineering teams for immediate action.
Ensure your operations run smoothly with our reliable and professional Call Center services.